
National Accounts
Manager
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Direct $20M revenue stream and 570K tons across six facilities, ensuring enterprise-level commercial and operational performance.
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Govern strategic account relationships, resolving escalations, directing service recovery, and overseeing pricing and launch execution to sustain retention and continuity.
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Steer business reviews and scorecard performance using forecasting and operational data to manage risk and drive account growth.
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Direct workforce planning strategy across multi-site operations, optimizing staffing, labor allocation, and capacity alignment to improve enterprise efficiency.
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Lead cross-functional execution across operations, logistics, fulfillment, and commercial teams in a multi-site manufacturing environment.
Standardization & Improvement Manager
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Eliminated cross-site operational variability by standardizing production and execution processes.
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Optimized communication and workflow systems between processing operations to improve execution reliability.
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Drove enterprise standardization initiatives to strengthen process adherence and reduce operational variation across facilities.
ERP Implementation
Expert
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Designed ERP-integrated process frameworks aligning shop-floor execution with system requirements.
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Led ERP adoption across 50%+ of workforce through standardized work instructions and training deployment.
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Served as operational SME for enterprise INVEX ERP implementation and integration.
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Led change management initiatives to stabilize operations and accelerate system adoption during ERP rollout.
QMS & Safety
Coordinator
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Maintained compliance with IATF 16949 and ISO 14001 quality and environmental standards.
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Developed KPI systems to improve operational visibility, enabling data-driven decision-making.
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Reduced forklift incidents by ~75% through targeted safety systems and operational controls.
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Implemented corrective action and incident governance systems to strengthen accountability and safety culture.