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Experience

A career built on improving operations, developing people, and driving growth.

National Accounts
Manager

  • Direct $20M revenue stream and 570K tons across six facilities, ensuring enterprise-level commercial and operational performance.

  • Govern strategic account relationships, resolving escalations, directing service recovery, and overseeing pricing and launch execution to sustain retention and continuity.

  • Steer business reviews and scorecard performance using forecasting and operational data to manage risk and drive account growth.

  • Direct workforce planning strategy across multi-site operations, optimizing staffing, labor allocation, and capacity alignment to improve enterprise efficiency.

  • Lead cross-functional execution across operations, logistics, fulfillment, and commercial teams in a multi-site manufacturing environment.

Standardization & Improvement Manager

  • Eliminated cross-site operational variability by standardizing production and execution processes.

  • Optimized communication and workflow systems between processing operations to improve execution reliability.

  • Drove enterprise standardization initiatives to strengthen process adherence and reduce operational variation across facilities.

ERP Implementation
Expert

  • Designed ERP-integrated process frameworks aligning shop-floor execution with system requirements.

  • Led ERP adoption across 50%+ of workforce through standardized work instructions and training deployment.

  • Served as operational SME for enterprise INVEX ERP implementation and integration.

  • Led change management initiatives to stabilize operations and accelerate system adoption during ERP rollout.

QMS & Safety
Coordinator

  • Maintained compliance with IATF 16949 and ISO 14001 quality and environmental standards.

  • Developed KPI systems to improve operational visibility, enabling data-driven decision-making.

  • Reduced forklift incidents by ~75% through targeted safety systems and operational controls.

  • Implemented corrective action and incident governance systems to strengthen accountability and safety culture.

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